Your privacy matters to us

1. Who we are

North Wales Tutoring Group operates this website and related tutoring brand activity. If you contact us through our website, submit a form, or use our services, we may process your personal data as described in this policy.

2. What information we collect

We may collect personal information such as:

• Your name
• Email address
• Phone number
• Location
• Enquiry details
• Tutor or partner application details
• Messages you send through forms
• Technical information such as browser data, device type, and website usage data

3. How we use your information

We may use your information to:

• Respond to your enquiries
• Process tutor applications or partner applications
• Communicate with students, parents, tutors, or partners
• Improve our website, services, and user experience
• Maintain security and prevent misuse
• Meet legal or regulatory obligations

4. Legal basis for processing

We may process your data where necessary for:

• Responding to enquiries before entering into a service relationship
• Our legitimate interests in running and improving our tutoring business and website
• Compliance with legal obligations
• Your consent, where consent is required, such as for certain cookies

5. How long we keep your data

We keep personal data only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, managing applications, maintaining business records, and meeting legal requirements.

6. Sharing your data

We do not sell your personal information. We may share data with trusted service providers where reasonably necessary to operate our website, manage enquiries, process forms, or run our business, provided appropriate safeguards are in place.

7. Website forms and submissions

When you submit a form on our website, the information you provide may be sent through secure third-party form services or email routing tools used to help us receive and manage submissions.

8. Cookies and analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, and support website performance. Please read our Cookie Policy for more details.

9. Data security

We take reasonable steps to protect your information from unauthorised access, misuse, disclosure, alteration, or loss. However, no website or digital transmission can be guaranteed to be completely secure.

10. Your rights

Depending on your location and applicable law, you may have rights to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to certain processing
• Request restriction of processing
• Withdraw consent where consent is relied upon

11. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

13. Contact us

If you have questions about this Privacy Policy or how your data is handled, please contact us through our website contact page or email us at enquiries@nwttutoring.com.